Refund policy

    Returns Eligibility

We accept returns under the following conditions:

  • The item must be unused, undamaged, and in original packaging
  • Return request must be raised within 7 days of delivery
  • Product must include all original accessories and invoice

     Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products (not due to our fault)
  • Personal care items (for hygiene reasons)
  • Products without original packaging
  • Items purchased on clearance or final sale

     Damaged / Defective / Wrong Product

If you receive a damaged, defective, or wrong product:

  • Contact us within 48 hours of delivery
  • Share clear photos/videos as proof
  • We will offer a replacement or full refund

     Return Process

To initiate a return:

  1. Email us at [your email] or WhatsApp [your number]
  2. Provide your Order ID and issue details
  3. Our team will guide you with return instructions

     Refund Policy

  • Refunds are processed after the product is received and inspected
  • Refund will be issued within 5–7 business days
  • Refund will be credited to the original payment method

    Cash on Delivery (COD) Orders

  • Refunds for COD orders will be processed via bank transfer or UPI
  • Customers must provide correct bank/UPI details

    Return Shipping Charges

  • If the return is due to our error (wrong/damaged product), we will cover the cost
  • For other reasons, the customer may need to bear return shipping charges

    Order Cancellation

  • Orders can be cancelled within 12 hours of placing the order
  • Once shipped, cancellation is not possible

   

    Protected 30-Day Refund Policy (Business-Safe Version)

          We offer a 30-day money-back guarantee to ensure customer satisfaction.

         To maintain fairness and prevent misuse, the following conditions apply:

  • Return request must be raised within 30 days of delivery
  • Product must be in original condition with all accessories & packaging
  • Item should not show signs of heavy use, damage, or tampering
  • Proof of purchase (order ID/invoice) is required
  • Refunds are processed only after quality inspection approval

   🚫 Non-Eligible Cases:

  • Products damaged due to improper use
  • Missing packaging or components
  • Requests raised after 30 days

  ⚡ Refund Process:

       Once approved, refunds are initiated to the original payment method within a few         business days.

      Contact Us

       For any queries, contact us:

  • Email: [your email]
  • Phone/WhatsApp: [your number]